Last Updated: January 2026
At Scubahive, your privacy matters to us.
This Privacy & Cookies Policy explains how Scubahive (“Scubahive”, “we”, “our”, or “us”) collects, uses, processes, stores, and shares your personal data when you access or use our website, applications, and related services (collectively, the “Services”).
This Policy is intended to help you understand:
By using our Services, you acknowledge that you have read and understood this Policy.
This Privacy & Cookies Policy applies to individuals who use Scubahive’s Services to explore, plan, or book scuba diving–related experiences (“Users”).
This Policy does not apply to information collected directly by dive operators, resorts, insurers, or other service providers (“Scuba Service Providers”) who list or offer services through Scubahive. These providers are responsible for their own privacy practices.
If you interact with Scubahive both as a User and as a Scuba Service Provider, different privacy policies may apply depending on the nature of your interaction.
Depending on how you use our Services, we may collect:
You may also choose to create a user account, allowing you to store preferences, manage bookings, and access certain features.
When you visit our website, we may automatically collect:
This information helps us improve performance, security, and user experience.
We may receive information about you from:
We use personal data for the following purposes:
To process, manage, and administer bookings, and to share relevant information with the Scuba Service Providers you book with.
To respond to enquiries, provide assistance, and communicate with you regarding your bookings or use of our Services.
To create and manage user accounts, enable future bookings, and personalise your experience.
To invite you to submit reviews and feedback following an experience, and to display such content in accordance with our Terms & Conditions.
Where permitted by law, we may use your contact information to:
You may opt out of marketing communications at any time.
To analyse usage patterns, improve our Services, and develop new features.
To detect and prevent fraud, comply with legal obligations, and protect the rights, safety, and integrity of Scubahive and its users.
We process personal data based on one or more of the following legal grounds:
We may share your information:
We may also share aggregated or anonymised data that cannot reasonably identify you.
Your information may be processed or stored in Malaysia and other countries.
Where data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place.
Our Services may include social media features or integrations.
Any information shared through these platforms is subject to the privacy policies of the respective providers.
By submitting reviews or public content, you acknowledge that such information may be publicly displayed in accordance with our Terms & Conditions.
Cookies are small text files stored on your device that help improve functionality, performance, and user experience.
You may control or disable cookies via your browser settings.
Please note that disabling cookies may affect certain features of the Services.
For more information, visit:
Subject to applicable law, you may have the right to:
Requests may be made by contacting us at hello@Scubahive.com.
We implement administrative, technical, and physical safeguards to protect personal data.
While we strive to protect your information, no method of transmission over the Internet is entirely secure.
In the event of a data breach, we will notify affected individuals and authorities as required by law.
Scubahive Services are not directed to individuals under the age of 18.
We do not knowingly collect personal data from minors without parental or guardian consent.
We may update this Privacy & Cookies Policy from time to time.
Material changes will be communicated through our Services or via email where appropriate.
Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy.
If you have questions about this Policy or our data practices, please contact us at: hello@Scubahive.com